Privacy Policy

At Lumya, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through our website.

Information We Collect

We may collect information such as:

Name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details
Information you provide when contacting us

We may also automatically collect certain technical information when you visit our website, such as your device, browser, IP address, and interactions with our website.

How We Use Your Information

We may use your information to:

Process and fulfil orders
Provide customer support
Send order and shipping updates
Process payments
Improve our website and services
Prevent fraud and protect our website
Send marketing communications where permitted and where you have provided appropriate consent

Sharing Information

We may share necessary information with trusted service providers that help us operate our business, such as payment providers, shipping providers, ecommerce platforms, and website or analytics services.

We do not sell your personal information.

Payments

Payments are processed through secure third-party payment providers. We generally do not store your complete payment card details.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your information.

To make a privacy-related request, contact us.